Welcome, multi-channel merchants!
He is a frequent speaker at direct commerce industry functions in the US and the UK.
A consultant since 1985, he has helped more than 200 direct commerce and multichannel merchants in the US, Canada, the UK, and Australia to:
- specify, select, and implement order-entry and fulfillment solutions, customer database platforms and eCommerce software
- create profit-oriented marketing database programs
- create enabling Enterprise Systems Plans
- perform comprehensive Systems Audits